How Can We Help?
Answering questions about your policy and providing guidance through the claim process. Follow the links below to find the help you need.
POLICY SERVICES
Contact Us
Are you an Everlake® customer and need assistance?
Allstate Agents & Independent Allstate Agents with Products at TAG
- All Term Life products except Monthly Income Term and Universal Term
- All Annuity Products
- Select whole life products including Whole Life Tribute, Whole Life II, and Whole Life (excluding the following: 20-Pay Life, College and Career, Endowment, Executive Whole Life, Family Plans, Instant Life, Money Back at 65, Whole Life Paid up at 65, and Young American which continue to be administered by Allstate).
Allstate Agents:
Active and vested Allstate Agents wanting to service policies and contracts administered by Transaction Applications Group, Inc. (TAG) or access other information available within the Everlake Agent Portal can log on to the portal by clicking the button below.
Access Everlake Allstate Agent Portal
Independent Allstate Agents:
Independent Agents who need to service policies and contracts adminstered by TAG should email their requests to: ELAgentCustomerService@everlake.nttdata.com.
Allstate Agents & Independent Allstate Agents with Products at Allstate
Agents needing assistance on Everlake products not referenced above can obtain information by contacting Allstate at Service@allstate.com
Non-Allstate Agents
Non-Allstate Agents who need to service Annuity products should contact Transaction Applications Group, Inc. (TAG) using the emails below.
Everlake Life Insurance Company: ELAgentUpdate@nttdata.com
Lincoln Benefit Life Company & Surety Life Insurance Company: ELAgentCustomerService@everlake.nttdata.com
For assistance with Life Insurance products please contact Allstate at Service@allstate.com.
A Frequently Asked Questions document is provided below to assist Non-Allstate Agents with questions they may have.
FILE A CLAIM
How To File a Claim
We want to make filing your claim as easy as possible. Here we guide you through the process and provide the support you need.
